OOOK LIVE Privacy Policy

Update Date: April 14th, 2023

Effective Date: April 14th, 2023

Welcome to OOOK LIVE! OOOK LIVE is an online live streaming product provided by OOOK INC. (hereinafter referred to as “OOOK”), registered at 999 Third Avenue, Suite 4600, Seattle, Washington 98104. The OOOK LIVE Privacy Policy (hereinafter referred to as the “Privacy Policy”) will help you understand our collection, use, storage and sharing of personal information and your rights.

1. Relevant Definitions

1.1 Individual user: refers to the individual who registers OOOK LIVE with his/her mobile phone number, email registration, or third-party login media (WeChat, Facebook, Google, Canvas);

1.2 Enterprise user: refers to the individual or organization, including but not limited to legal person, government agency, other organization, partnership or individual business, etc. who registers, logs in and uses OOOK LIVE products and services as well as has access to management rights (hereinafter referred to as “enterprise user”); enterprise users can invite and authorize individual users to join the enterprise organization as their end users.

1.3 End user: refers to individual or individual user who uses OOOK LIVE by using OOOK LIVE services subscribed by enterprises or being invited by enterprise users to join enterprise organizations. When an enterprise user invites you to join an enterprise organization as an end user, you receive the invitation and can choose whether to join the enterprise user.

1.4 Enterprise user administrator: refers to the individual designated by the enterprise user who has the operation authority of the enterprise user management background system; enterprise user administrator can be one or more.

1.5 Enterprise-controlled data: refers to the information and data submitted or generated by OOOK LIVE by enterprise users and end-users of such enterprise users, including information submitted by enterprise users or requested from end users, information assigned to end users by enterprise users as well as information submitted to enterprise users by end users to complete work requirements and meet daily management requirements of the enterprise.

1.6 Personal information: refers to all kinds of information related to identified or identifiable natural persons recorded electronically or by other means.

1.7 Personal sensitive information: refers to the personal information that may easily lead to infringement of natural person’s personal dignity or harm of personal and property safety once disclosed or illegally used, such as personal biometric information, bank account number, children’s personal information, etc. (We will prominently identify specific sensitive personal information in bold in this Privacy Policy).

1.8 Child: refers to a minor under the age of 14.

2. How Do We Collect and Use Your Personal Information

During your use of OOOK LIVE Service, we strictly abide by the provisions of laws, regulations and agreements with users, collect and use the information that you provide or generate from your use of the Service in accordance with the manner described below in this Privacy Policy, so as to provide Service to you, optimize our Service and ensure the security of your account. If we use your personal information beyond the purpose stated at the time of collection and directly or reasonably related to it, we will inform you again and obtain your express consent before using your personal information.

2.1 Register personal account: when you sign up for an OOOK LIVE account, we need you to provide some information:

2.1.1 If you choose to create a new account, you need to enter your mobile phone number or email, based on which an account nickname will be automatically generated for creating an account for the Service as required by you.

2.1.2 If you choose to register with your WeChat (WeChat ID), you need to provide you WeChat account name, avatar and your mobile phone number for creating an account for the Service as required by you.

2.1.3 If you choose to register via Google, you need to provide Gmail account for creating an account for the Service as required by you.

2.1.4 If you choose to register via Facebook, you need to provide Facebook email for creating an account for the Service as required by you.

2.1.5 If you choose to register via Canvas, you need to provide your WeChat ID, avatar, region (location), gender and your mobile phone number for creating an account for the Service as required by you.

When you actively bind WeChat, Google, and Facebook in your Personal Center, the system will also need to collect the above information.

2.2 Register enterprise user account: when you need to register as an enterprise user, you need to provide the information related to the founder and the enterprise so that we can create an enterprise user account for you. If you fail to provide such information, you can neither register as an enterprise user nor user relevant services.

Enterprise users shall ensure that they have obtained the explicit consent of the end users in advance before uploading, authorizing and managing their end users’ personal information, including name, avatar and mobile phone numbers. Enterprise users can only upload, authorize and manage the end users’ information necessary for operational and functional purposes, and end users have been fully informed of the purpose, scope and use of relevant data collection.

2.3 End user: when you are an enterprise user or an end user of an enterprise, to provide OOOK LIVE Service for you, we collect information and data submitted or generated by you during the use of OOOK LIVE (hereinafter referred to as “enterprise-controlled data”), which may include:

2.3.1 The name, mobile phone number, name, avatar and other personal information submitted or requested by the enterprise user for the registration of the enterprise end user;

2.3.2 The enterprise, email address, UserID and other information related to the enterprise user or assigned by the enterprise user to the end user; other data submitted by enterprise users, such as organizational structure, etc.

You understand that as for the personal information in the enterprise-controlled data, the enterprise user is the controller of the personal information, and we only deal with it according to the instructions of the enterprise user (including the operation of the enterprise user and the enterprise user administrator through the management background, etc.) as well as the agreement between us and the enterprise user. If you have any questions or comments about the collection purpose, scope and use of the above enterprise-controlled data, you understand and agree that you should contact the enterprise or enterprise user administrator to which you belong.

2.4 Connection service: during your use of the OOOK LIVE Service, we will collect your IP address. We use this data in order for you to connect to our server. If you refuse to provide it, you will not be able to use our Service. To help you understand and diagnose your connection status to the Service, we will collect your wireless network, Internet connection status, and whether you are authorized to connect to the Service and its network.

2.5 Service optimization and security: in order to ensure the normal use of the Service, maintain the normal operation of the Service as well as ensure the security of your use of our products, improve and optimize your service experience, we will collect your device model, operating system, System version, network type, IMEI, MAC address, Android ID, list of installed apps, APP crash records, traffic statistics, operation logs, audio and video quality data (volume and video&audio packet loss rate, audio&video quality data have nothing to do with the content of your call), function usage record (coupon usage record, authorization time of the third-party apps, order number of payment, product information, amount and service supplier); to improve the efficiency of access to live streaming, we will identify the channel number or live streaming link in your clipboard. We will not collect and process any information in your clipboard except for that.

2.6 Device permission: you need to enable camera permission and microphone permission on the Live Streaming Preparation page, Join Live Streaming page, and Live Streaming page. If you fail to enable corresponding permissions, you cannot use the audio and video call functions.

2.7 Live streaming information record: we’ll collect the start and end time of the live streaming, name of live streaming, channel number of the live streaming, the start time, end time and stay time of each participant so that the live streaming creator can check relevant information of the live streaming; if you’re the live streaming creator, you can learn the above information by logging in to the workbench of the OOOK LIVE Service.

2.8 Recording function: during your use of recording function of OOOK LIVE, you need to provide relevant audios and videos for processing. If you fail to do so, you cannot use the recording function.

Besides, if your live room mode is any of “Teaching”, “Seminar” and “Classroom”, the System will perform cloud recording automatically after the live streaming. If you enable the live streaming of the above modes, you have authorized OOOK LIVE to record.

When joining the live room, the System will record automatically or the presenter (live room creator) will record manually. Your barrage contents (text speech) in the live room, the audio speeches and video images of being an interactive user may also be recorded. If you join the live room successfully, you’ve authorized the System and the presenter to record.

In using the cloud recording function, the recorded information will be saved in the cloud storage space under the enterprise account of the live streaming creator. You can check out the recorded contents via the links of cloud recording. You can also modify the viewing permissions of the cloud recording videos to authorize others to check out. If you set viewing permission for a cloud recorded video to Visible to All, you have authorized all registered OOOK LIVE users to view the video; if you set the viewing permission of a cloud recorded video to Participant Only, you have authorized the users who have entered the live room where the video belongs to watch the video.

The storage space of an individual account is released after the individual account is deregistered. The storage space of an enterprise account is released one month after the enterprise account is deregistered or invalid. After the account is released, the contents stored in the cloud storage space of the account are permanently deleted and cannot be restored.

2.9 Network speed test: to ensure your use experience, OOOK LIVE will automatically detect your network condition after you enter the live streaming page, including uplink, downlink, delay and jitter data. Your access to the Live Streaming page indicates that you’ve agreed to the network speed test by the System.

2.10 Translation function: your use of translation function indicates that you’ve consented to your voice being recognized and translated by the system, and other participants can see your translation results.

2.11 Screen sharing: If you use the screen sharing function, you agree to display the images and sounds of the selected Windows in the live room in the form of audio and video streams, and other participants can see your shared content.

2.12 Problem Feedback: if you have any comments or recommendations during your use of OOOK LIVE, you can submit your complaints or recommendations to “Problem Feedback” in the live room. To solve your problem more quickly and efficiently, we will record your screenshots (optional), problem description, userID, feedback time, and channel number.

You can also report your problem to the technical support staff on the official website of OOOK LIVE. To quickly identify your problem, you need to fill in your email or phone number, problem category, problem descriptions and appendix (optional).

2.13 Notes: when you use the Notes Function, the System will save your notes contents in the cloud storage space under your individual account. You can check all saved notes contents under “My Notes”.

2.14 Chat Room: when you chat with other users in the same live streaming via the chat room, we’ll encrypt the corresponding chat data and pass it to your friend you chat with.

2.15 Presenter: the participants in the Participant List can see the avatars and nicknames of all other participants. The presenter (creator of the live streaming) and the teaching assistant can bring participants who can only watch to the stage to become interactive users. If the microphone and camera of the interactive user are enabled, all the participants in the live room can see the audio and video information of the interactive user. The presenter (live room creator) and teaching assistant can also bring the interactive user off the stage to become who can only watch.

In addition, the presenter (live streaming creator) and teaching assistant can enable or disable the microphone and camera of the interactive user on behalf of other interactive users. Your successful access to the live streaming indicates that you agree on the foregoing operations of the presenter (live streaming creator) and teaching assistant.

2.16 File Function: the presenter (live room creator), teaching assistant and those with PPT permission can upload files to the live room. For the enterprise members, the files will be synchronized to the Enterprise Materials Center and Personal Materials Center; for the individuals, the files will be synchronized to the Personal Materials Center.

The presenter (live room creator), teaching assistants, and those with PPT permissions can set the file to be shared by the participants if it is added to the Selected list, whether it is from Personal or Enterprise Materials. If it’s set to be shared, other participants will also preview the file. If you add the file from your Personal Materials to the “Selected” list, you’ve authorized that the presenter (live room creator), teaching assistant and those with PPT permissions can share the file with the participants. If you disagree with such operation, do not add the Personal Material to the “Selected” list.

2.17 Material management: the enterprise members can upload file in the Material Center of the enterprise and all other members of the enterprise can check all materials of the enterprise. The enterprise materials can be directly used by the enterprise members in the live room under the enterprise.

The Personal Materials Function is available to both enterprise and individual users. Individuals can use the files in their personal material directly in the live room.

2.18 We may use cookies and other relevant technologies to collect your information for the purpose of ensuring the security of our services.

2.19 In accordance with relevant laws, regulations and state standards, we may collect and use your personal information without your authorization and consent under following circumstances:

1) Related to the performance of our obligations under laws and regulations;

2) Directly related to national security and national defense security;

3) Directly related to public security, public health or major public interests;

4) Directly related to criminal investigation, prosecution, trial and execution of judgment;

5) For the purpose of protecting your or others’ personal life, property and major legal rights and interests but it’s difficult to obtain your authorization and consent;

6) The personal information involved is disclosed to the public by yourself;

7) Necessary to enter into and perform the contract as required by you;

8) Personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

9) Necessary to maintain the safe and stable operation of the products or services provided, such as finding and handling faults of the products or services;

10) Other circumstances stipulated by laws and regulations.

Please understand that the functions and services we provide to you are constantly updated and developed. For a function or service not mentioned above but collects your information, we’ll separately explain the content, scope and purpose of information collection to you through prompts on the page, interactive processes, and announcements on the website to obtain your consent.

2.20 User experience improvement: to help you obtain product information and optimize product and transaction services, OOOK LIVE may provide you with product information, service information and other related information or activity notification by phone or SMS through the contact information you provided (such as mobile phone number and email address), so that you can learn about relevant information and experience relevant products and services in a timely manner.

OOOK LIVE may link to social media or other services provided by third parties (including websites or other forms of services), including:

(1) You can use the "share" button to share live streaming details to third-party platforms, or you can use third-party services to log in to OOOK LIVE service. These features may collect your personal information (including your log information), device information, and location information in order to function properly.

(2) We provide links to third-party services or websites through advertising or other means of our service, so you can access them.

(3) In order to achieve the purposes stated in this policy, we may access SDK or other similar applications provided by third-party service providers and share certain information we collect from you in accordance with this policy with such third-party service providers to provide better customer service and user experience. Currently, the third-party service providers we access mainly include the following types:

Android：

1. Product Name: Facebook SDK

Types of Personal Information Collected: The use of Facebook SDK may involve the collection and use of user device information (such as device type, operating system version, application version, etc.), usage behavior (such as application usage, interaction with other Facebook products, etc.), and user identity information (such as Facebook user ID).

Purpose of Use: Facebook SDK is used to provide social and advertising features, as well as other Facebook platform functionality interfaces for applications.

Use Scenario: When the user logs in using Facebook.

Partner Entity Name: Facebook, Inc.

Collection Method: SDK collection

Partner Website Link: https://www.facebook.com/

Partner Privacy Policy: https://www.facebook.com/about/privacy/update/printable

2. Product Name: Instagram SDK

Types of Personal Information Collected: The use of Instagram SDK may involve the collection and use of user device information (such as device type, operating system version, application version, etc.), usage behavior (such as application usage, interaction with Instagram, etc.), and user identity information (such as Instagram user ID).

Purpose of Use: Instagram SDK is used to provide social and advertising features, as well as other Instagram platform functionality interfaces for applications.

Use Scenario: When the user shares on Instagram.

Partner Entity Name: Facebook, Inc.

Collection Method: SDK collection

Partner Website Link: https://www.instagram.com/

Partner Privacy Policy: https://www.facebook.com/about/privacy/update/printable

3. Product Name: Line SDK

Types of Personal Information Collected: The use of Line SDK may involve the collection and use of user device information (such as device type, operating system version, application version, etc.), usage behavior (such as application usage, interaction with Line, etc.), and user identity information (such as Line user ID).

Purpose of Use: Line SDK is used to provide social and advertising features, as well as other Line platform functionality interfaces for applications.

Use Scenario: When the user shares on Line.

Partner Entity Name: LINE Corporation

Collection Method: SDK collection

Partner Website Link: https://line.me/

Partner Privacy Policy: https://terms2.line.me/LINE_Developers/SDKAgreement?lang=en

4.Product Name: Agora SDK

Types of Personal Information Collected: Device type, device model, CPU information, battery level information, operating system information, device sensor information, dynamic IP address, network type, sender and receiver user ID, user attributes, channel information, duration of use, channel setting name logs, and other information. For more details, please refer to https://www.shengwang.cn/master-service-agreement/

Purpose of Use: To assist users in using interactive whiteboards

Use Scenario: Used when using interactive whiteboards

Partner Entity Name: Shanghai Shengwang Network Technology Co., Ltd.

Collection Method: SDK collection

Partner Website Link: https://www.shengwang.cn/

Partner Privacy Policy: https://www.shengwang.cn/master-service-agreement/

iOS：

1. Product Name: Facebook SDK

Types of Personal Information Collected: The use of Facebook SDK may involve the collection and use of user device information (such as device type, operating system version, application version, etc.), usage behavior (such as application usage, interaction with other Facebook products, etc.), and user identity information (such as Facebook user ID).

Purpose of Use: Facebook SDK is used to provide social and advertising features, as well as other Facebook platform functionality interfaces for applications.

Use Scenario: When the user logs in using Facebook.

Partner Entity Name: Facebook, Inc.

Collection Method: SDK collection

Partner Website Link: https://www.facebook.com/

Partner Privacy Policy: https://www.facebook.com/about/privacy/update/printable

2. Product Name: Instagram SDK

Types of Personal Information Collected: The use of Instagram SDK may involve the collection and use of user device information (such as device type, operating system version, application version, etc.), usage behavior (such as application usage, interaction with Instagram, etc.), and user identity information (such as Instagram user ID).

Purpose of Use: Instagram SDK is used to provide social and advertising features, as well as other Instagram platform functionality interfaces for applications.

Use Scenario: When the user shares on Instagram.

Partner Entity Name: Facebook, Inc.

Collection Method: SDK collection

Partner Website Link: https://www.instagram.com/

Partner Privacy Policy: https://www.facebook.com/about/privacy/update/printable

3. Product Name: Line SDK

Types of Personal Information Collected: The use of Line SDK may involve the collection and use of user device information (such as device type, operating system version, application version, etc.), usage behavior (such as application usage, interaction with Line, etc.), and user identity information (such as Line user ID).

Purpose of Use: Line SDK is used to provide social and advertising features, as well as other Line platform functionality interfaces for applications.

Use Scenario: When the user shares on Line.

Partner Entity Name: LINE Corporation

Collection Method: SDK collection

Partner Website Link: https://line.me/

Partner Privacy Policy: https://terms2.line.me/LINE_Developers/SDKAgreement?lang=en

4. Product Name: Google MLKit

Types of Personal Information Collected: The use of Google MLKit may involve the collection and use of user image information, device information (such as device type, operating system version, application version, etc.).

Purpose of Use: Google MLKit is used to provide machine learning functionality interfaces for applications.

Use Scenario: When the user scans a QR code.

Partner Entity Name: Google LLC

Collection Method: SDK collection

Partner Website Link: https://developers.google.com/ml-kit

Partner Privacy Policy: https://policies.google.com/privacy?hl=en-US

5. Product Name: Bugly

Types of Personal Information Collected: Device model, operating system version, internal operating system version number, Wi-Fi status, CPU attributes, remaining memory space, disk space/remaining disk space, running phone status (process memory usage, virtual memory, etc.), IDFV, jailbreak status, regional code.

Purpose of Use: Capturing and analyzing crash logs, monitoring application quality.

Use Scenario: Exception reporting.

Partner Entity Name: Tencent Technology (Shenzhen) Co., Ltd.

Collection Method: SDK collection

Partner Website Link: https://bugly.qq.com/v2/

Partner Privacy Policy: https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56

6. Product Name: Matomo

Types of Personal Information Collected: Device information (such as the end user's hardware model and basic information, operating system version and system status, device configuration, International Mobile Equipment Identity (IMEI), International Mobile Subscriber Identity (IMSI), MAC address, Advertising Identifier (IDFA), Anonymous Device Identifier (OAID), hardware serial number and other device identifiers, terminal brand, and manufacturer), device connection information (such as browser type, telecommunications operator, language used, WIFI information), and device status information (such as the device application installation list).

Purpose of Use: Statistical analysis.

Use Scenario: Statistical analysis.

Partner Entity Name: InnoCraft Ltd.

Collection Method: SDK collection

Partner Website Link: https://matomo.org/

Partner Privacy Policy: https://matomo.org/matomo-cloud-privacy-policy/

7. Product Name: Agora SDK

Types of Personal Information Collected: Device type, device model, CPU information, battery level information, operating system information, device sensor information, dynamic IP address, network type, sender and receiver user ID, user attributes, channel information, duration of use, channel setting name logs, and other information. For more details, please refer to https://www.shengwang.cn/master-service-agreement/

Purpose of Use: To assist users in using interactive whiteboards

Use Scenario: Used when using interactive whiteboards

Partner Entity Name: Shanghai Shengwang Network Technology Co., Ltd.

Collection Method: SDK collection

Partner Website Link: https://www.shengwang.cn/

Partner Privacy Policy: https://www.shengwang.cn/master-service-agreement/

If you do not want to accept relevant product information or activity notification provided by OOOK LIVE, you can contact us at the customer service phone number to feedback your needs and wishes.

3. Information Storage

3.1 Method, Duration and Region of Information Storage

We will only store your personal information in a secure manner for such a period of time as is necessary for the purpose of the Service or under the conditions stipulated by laws and regulations. For example, we will keep web logs related to your use of OOOK LIVE Service for no less than six months as required by laws and regulations. When your personal information exceeds the retention period, we will delete or anonymize your personal information, unless otherwise stipulated by laws and regulations regarding the retention period of specific information. We will store users’ personal information collected in China in China. If necessary information must be provided to OOOK LIVE overseas operators for cross-border services, we will take effective technology and security measures to ensure the security of your information.

3.2 Notice for the Discontinuation of the Product or Service

When our product or service discontinue, we’ll notify you through message, announcement and other forms, and delete your personal information or anonymize it within a reasonable period, except as otherwise provided by laws and regulations.

4. Information Security

4.1 Security Protection Measures

We strive to ensure the security of users’ information to prevent information disclosure, loss, improper use, unauthorized access and leakage. We adopt extensive security protection measures including technical protection means, management system control, security system guarantee and many other aspects, in order to ensure that users’ personal information security is reasonably protected.

We suggest that enterprise users adopt egress networks that support transmission link encryption to avoid security risks of data theft caused by malicious attacks on intermediate nodes of the network, and ensure that OOOK LIVE can effectively guarantee data security by encrypting multiple data contents and network links.

The technical protection measures we use include, but are not limited to, firewalls, encryption (such as TLS), de-identifiers or anonymising, access control measures, etc.

We have established a specialized management system, process and organization to ensure the security of personal information. For example, we strictly limit the scope of people who can access user information, require them to comply with their confidentiality obligations and conduct audits, and punish those who violate their obligations according to our internal policies. We will also review the management system, process and organization from time to time to prevent unauthorized personnel from accessing, using or disclosing users’ information.

We suggest that you pay full attention to the protection of personal information when using products and services, and we will try our best to provide a variety of personal information protection functions to help you protect your personal information.

4.2 Security Incidents Treatment Measure

In case of personal information leakage, damage, loss and other security incidents, we will launch an emergency plan to prevent the expansion of security incidents. After the occurrence of a security incident, we will inform you of the basic situation of the incident, the treatment measures and remedial measures we will take or have taken, as well as the countermeasures we propose to you in accordance with the requirements of laws and regulations in a timely manner through messages, emails, phone calls and other forms.

5. The Information We Share

5.1 We abide by laws and regulations and place strict limits on the sharing of information.

5.2 To make it easy for you to use OOOK Live-related services, your information may be shared among service providers.We encrypt, anonymize, de-identify and take other security protection measures to protect your information security. Once it comes to sharing your sensitive personal information, we will again seek your express consent.

5.3 With our business ever growing and in case of merge, acquisition, asset transfer that may involve sharing your personal information with the third party, we will inform you in form of messages, announcement, etc., and continue to protect or require new managers to continue to protect your personal information in accordance with laws and regulations and standards no lower than those required by this Privacy Policy.

5.4 We may use the information we collect for big data analysis. For example, we may use the information collected to analyze and form the urban thermodynamic chart or industrial insight report that not contain any personal information.

5.7 We may disclose and share with our partners statistically processed non-identifiable information to understand how users are using our services or to inform the public of overall usage trends of our services.

5.8 We may disclose your personal information for the following purposes:

1) Comply with applicable laws and regulations and other relevant provisions;

2) That directly related to national security and national defense security;

3) That directly related to public safety and public health;

4) Comply with the provisions of criminal investigation, prosecution, court decisions or orders and other legal procedures;

5) Comply with the requirements of relevant government authorities or other legally authorized organizations;

6) For the reasonable and necessary purposes of implementing the relevant service agreement or this Privacy Policy, maintaining the public interest, protecting the personal and property safety or other legitimate rights and interests of our customers (including you), us or our affiliates, other users or employees.

7) The personal information involved is disclosed to the public by yourself;

8) Personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.

6. Your Rights

During your use of OOOK LIVE, in order to enable you to conveniently inquire about, delete, and correct your personal information, while safeguarding your right to cancel your account, we have provided corresponding operational settings in our product design. You can go to the personal center to modify your personal information.

If you have any questions regarding personal information, please contact us through the "Contact Us" feature.

If you are an enterprise end user, you can submit a request to your enterprise administrator to delete your personal information.

6.1 Logging out of OOOK LIVE

1) After accessing the OOOK LIVE official website, click on the profile picture to enter the "Personal Center";

2) Click on "Log Out".

6.2 Canceling your account

You can cancel your OOOK LIVE account by following the steps below.

1) On your mobile device, log in to OOOK LIVE and click on the profile picture to enter the "Personal Center";

2) Click on "Settings" - "Account Management" and select "Cancel Account" on the page, then follow the steps to cancel your account.

After you cancel your account, we will stop providing you with products or services and delete or anonymize your personal information, except as otherwise required by law and regulations.Please refer to the 'Account Cancellation Terms'.

7. Privacy Right and Choice

If you are a resident of the European Economic Area (EEA), Switzerland, the United Kingdom or California, please refer to the relevant sections below. Otherwise, depending on your request and applicable law, we will:

1) Notify you of your personal data in our possession;

2) Revise or correct such personal data or any privacy preferences you previously selected, or guide you to the applicable tools;

3) Delete such personal data or guide you to the appropriate tools.

To the extent permitted by law, we may refuse to process requests that require unreasonably repetitive or systematic operations, require clearly unreasonable technical effort, or harm the privacy of others. As an account owner or user of an authorized account, you may also take measures that affect your personal data, such as accessing your account and directly modifying your personal data.

8. European Data Protection Specific Information

Rights of Data Controller

If you are located in the EEA, Switzerland or the UK, your rights in relation to personal data processed by us as a data controller include:

1) Access and/or portability rights: you have the right to access any personal data held by us in relation to you and, in some cases, to request that the data be provided to you so that you can provide or “transfer” the data to another provider;

2) Right to delete: in some cases, you have the right to request the deletion of personal data held by us in relation to you (e.g., it is no longer necessary for the purpose for which it was originally collected);

3) Right to refuse the processing: in some cases, you have the right to request that we stop processing your personal data and/or stop sending marketing notices to you;

4) Right to correct: you have the right to request us to correct any errors or incomplete personal data;

5) Right to restrict the processing: you have the right to request us to restrict the processing of your personal data under certain circumstances (for example, if you determine that the personal data we hold in relation to you are incorrect or not lawfully held).

If you have any additional questions about our use of your personal data, please send your request to the contact information detailed in the How to Contact Us section of this Privacy Statement. Please note that we may require you to provide additional information to verify your identity and ensure that you have access to relevant personal data.

You also have the right to complain to the data protection authority. Contact your local data protection authority for more information.

Legal Basis for Processing Personal Data

We will only use your information in a lawful, transparent and fair manner. According to the specific personal data and factual background, OOOK LIVE processes the personal data of relevant individuals in various regions (such as EEA, Switzerland and the United Kingdom) as the data controller based on the following legal basis applicable in your jurisdiction:

1) Necessary for the contract: if we sign a contract directly with you, we will process your personal data in accordance with our contract for the preparation and signing of the contract, as well as the performance and administration of our contract (that is, to provide OOOK LIVE products and services, functions and services to account owner, its user and others invited by the account owner to the meeting and online seminar held by him/her under his/her account as well as manage our relationship and contract, including bill, abiding by contractual obligations and relevant management). If we do not process your personal data for the aforementioned purposes, we may not be able to provide you with all products and services;

2) Consent may be revoked under certain circumstances: we will obtain your prior consent for the use of cookies to appoint advertising and analytics partners to provide customized advertising and analytics services for our website usage. You have the right to visit our Cookie management tool in “Cookie Settings” and withdraw your consent at any time;

3) Necessary for complying with our legal obligations: we will process your personal data and respond to requests and other communications from public, governmental, judicial or other regulatory authorities of the EEA in accordance with our legal obligations under applicable EEA laws, regulations, codes of practice, guidelines or rules. This includes the detection, investigation and suppression of fraud, harmful, unauthorized or unlawful activities (“Fraud and Abuse Detection”) and compliance with privacy laws;

4) Protect your own or other party's vital interests: we will process specific personal data, including child sexual abuse data, to protect vital interests, detect and prevent illegal activities affecting vital interests and public safety;

5) Necessary for protecting our (or others’) legitimate interests, unless such interests are secondary to your interest in protecting personal data or to your fundamental rights and freedoms: we process your personal data in accordance with the following legitimate interests: (i) sign and perform contracts with account owners and/or distributors who provide you with products and services (including billing, compliance with contractual obligations and related administrative matters and support); (ii) develop, test and improve our products and services, and debug our products and services; (iii) ensure the authenticity, integrity and security of accounts, activities, products and services, including detecting and preventing malicious behavior and violations of our terms and policies, preventing or investigating adverse or unsafe experiences, and dealing with security threats; (iv) send product and service related marketing notices, advertising and promotion; and (v) comply with non-EEA laws, regulations, codes of practice, guidelines or rules applicable to us, respond to requests from non-EEA public, governmental, judicial or other regulatory authorities to communicate with others, and fulfill our corporate and social responsibility commitments to protect our and our customers' rights and property, resolve disputes and enforce agreements.

International Data Transfer

As OOOK LIVE operates globally, personal data may be transferred, stored (e.g. stored in data centers) and processed outside the country or region of origin where OOOK LIVE or its service providers serve customers or facilities. This includes the country/region of the conference participant or the account owner of the conference or online seminar in which you are participating or receiving information from you.

Therefore, the use of OOOK LIVE products and services or the provision of personal data for any of the above purposes represents your confirmation that your personal data may be transferred or stored in the US where we have a presence, as well as in other countries/territories other than the EEA, Switzerland and the UK. The data protection provisions in these countries/territories may not be the same as those in your home country/region, nor may the level of protection be higher than that provided by your home country/region.

We will protect your personal data in accordance with this Privacy Statement, regardless of the location where your personal data is processed, and will enter into appropriate contracts or take other measures in accordance with applicable law to protect your personal data. If a user’s personal data stored in the EEA, Switzerland or the UK is transferred to a recipient located in a country/region other than those countries/regions which are determined not to provide an appropriate level of data protection, we will ensure that these transfers are governed by the European Commission’s standard contracts. If you would like further information on this subject, please contact us.

9. Privacy of California

California Consumer Privacy Act

Under the California Consumer Privacy Act of 2018 (CCPA), California residents may have the right to:

1) Access to various types of personal data collected by OOOK LIVE and the specific content, sources of collection of various types of personal data, the commercial purposes for which personal data are collected, and the types of third parties with whom OOOK LIVE shares personal data;

2) Delete personal data under certain circumstances;

3) The right to withdraw from the “sale” of personal data. We do not sell your personal data in the traditional form. But like many companies, we try to tailor online ads to your interests with our advertising services based on the information we gather about your online activities through cookies and similar technologies. This is called interest-based advertising. CCPA regulations define the term “sale” broadly and may include interest-based advertising. You need to set preferences on each device and web browser that you want to exit. This feature remembers your preferences with Cookie, so if you clear all Cookies in your browser, you will need to reset the Settings.

OOOK LIVE will not discriminate against you for exercising any of the foregoing rights, which are in accordance with the CCPA.

Under the CCPA, only you or your authorized agent may make an application for your personal data. Please note that in accordance with CCPA regulations, we must verify your identity in order to process your request for access or deletion of personal data. We may ask you to log in to your OOOK LIVE account (if applicable), provide account information (to compare information held by us, such as personal information), state your identity subject to penalties for perjury, and/or provide additional information. You may also appoint an authorized agent in writing or with a letter of authorization after verifying your identity to submit your authenticated consumer request.

Shine the Light Law

Section 1798.83 of Civil Code of the State of California, also known as the Shine the Light Law, allows California residents to file an annual request for data related to the prior year in which their personal information (if any) was disclosed to third parties for direct marketing activities. We do not share personal information with third parties for direct marketing purposes.

10. Revision

We may revise this Privacy Policy in due course. When the terms hereof are revised, we will remind you of the revised Privacy Policy in an appropriate way when the version is updated, and explain the effective date to you. Please read the revised Privacy Policy carefully. If you continue to use OOOK LIVE, you agree that we will process your personal information in accordance with the updated Privacy Policy.

11. Protection of Minors

Children under the age of 16 are not allowed to sign up for OOOK LIVE accounts.

Our products, websites and services are mainly for adults. However, we attach great importance to the protection of minors' personal information and handle their personal information in strict accordance with relevant laws and regulations.

If you are the guardian of a child, please pay attention to whether the child under your custody has obtained your authorization to use our services. If you have questions about the personal information of a child in your custody, please contact us through Contact Us.

12. Contact Us

We have set up a specialized personal information protection team and person in charge of personal information protection. If you have any questions or complaints or suggestions concerning this Privacy Policy or personal information protection (such as correcting personal information, etc.), you can contact us in the following ways:

1. You can contact us at https://live.oook.com/ ;

2. Mail your questions to the following address:

999 Third Avenue, Suite 4600,Seattle,Washington 98104

Postcode: 98104

We will review the issues involved and contact you as soon as possible.

Company：OOOK INC.

Registered address：999 3RD AVE STE 4600, SEATTLE, WA 98104-4084

Office address：999 3RD AVE STE 4600, SEATTLE, WA 98104-4084

Contact us：(617) 800-7645